Official connection through Meta
Tawked is a Meta-approved Tech Provider. Connect your own WhatsApp Business Account from the dashboard through Meta Embedded Signup; Tawked completes the registration, the webhook and the inbox.
A verified WhatsApp number under your application's name, and a whole team answering from it.
Connect your WhatsApp Business number to your application in minutes. Send order and shipment notifications from your code, and reply to customers from one inbox your whole team sees, on the web and on their phones.
Meta-approved Tech Provider · The number stays yours · No contracts
Lamsa Store
Notifications leave from your code, replies land in your team inbox
Sara
Reply from the customer
Can I change the delivery address?
In the team inbox
Khalid
Shipment on its way
Khalid, shipment #1037 left with the courier and arrives today.
Delivered
Sara
Order received
Hi Sara, we received order #1042 and started preparing it.
Read
Meta-approved Tech Provider
Meta reviewed the Tawked app and approved it on the WhatsApp Business Platform.
The number is yours
The WhatsApp Business Account is in your name; Tawked operates it on your behalf.
Arabic and English
The dashboard, the docs and the inbox in both languages.
Support from engineers
Replies on WhatsApp from the same team that built the product.
Our features
Everything you need to run WhatsApp for your business, in one place.
From connecting the number to answering the last customer: templates, team, analytics and the API. No side apps and no intermediaries.
On iOS and Android
Tawked Chat in the pocket of everyone on your team. The same conversations, the same assignment, and replies from the phone without waiting for someone to get back to the office.
A shared inbox in Tawked Chat
Every message your code sends and every customer reply in one conversation your team sees. Assignment, private notes and canned replies.
Message templates
Create utility and marketing templates from the dashboard, submit them to Meta and follow their status. An approved template is ready to send from your code at once.
Members and roles
Add your team by name and mobile number. An administrator sees every application, an agent only chosen ones. They sign in with an SMS code, no passwords.
Delivery analytics
Per application: sent, delivered, read and failed, search and filters by status and period, and a CSV export.
Messages API
One request sends an approved template from your number. Tawked validates the template, sends through Meta on your behalf, and tracks delivery and read. Your code never holds a Meta token.
Signed webhooks
One event per status change: sent, delivered, read and failed, with the same signature and retry schedule you already use for verification.
How it starts
Three steps, and the first notification goes out today.
- 1
Connect your number
From the application page, press "Connect WhatsApp" and sign in with your business Facebook account. Tawked registers the number and prepares the inbox.
- 2
Create your templates
Write an "Order received" or "Shipment on its way" template in the dashboard and submit it to Meta. Approval usually takes minutes.
- 3
Send and reply
Your code sends through POST /v1/whatsapp/messages, and your team replies from Tawked Chat on the web or on their phones.
For developers
One request from your code.
The same key and the same authentication you use for verification. A 202 with the message id, and the statuses reach you by webhook.
- Idempotency-Key stops a retry from sending the notification twice
- reference is your field, returned in every event
- The template and its variables are validated before the send
curl -X POST https://tawked.com/v1/whatsapp/messages \
-H "Authorization: Bearer tk_live_xxxxxxxxxxxxxxxxxxxx" \
-H "Content-Type: application/json" \
-H "Idempotency-Key: order-1042-received" \
-d '{
"to": "0550000000",
"template": "order_received_v1",
"lang": "ar",
"params": {
"name": "أحمد",
"order": "1042"
},
"buttons": [
{
"index": 0,
"parameter": "1042"
}
],
"reference": "order-1042"
}'Pricing
You do not pay Tawked for conversations.
Tawked's fee per template message today: zero.
- Number connection and the inbox
- Included
- Team members
- Up to 10
- Templates, analytics and webhooks
- Included
- Contracts or monthly fees
- None
Meta bills you directly for conversations at its published rates, from the payment method you add in WhatsApp Manager.
All pricingFAQ
Questions about WhatsApp for business
Do I need a new number?
Connect a new number or your existing one if it is registered to a WhatsApp Business Account. Connecting happens from the dashboard through Meta Embedded Signup: sign in with your business Facebook account, pick the number, and Tawked completes the rest. The number stays yours, registered under your application's name.
What does Meta-approved Tech Provider mean?
Meta reviewed the Tawked app and approved it as a Tech Provider on the WhatsApp Business Platform. That is why you can connect your own WhatsApp Business Account from inside Tawked, with no intermediary and without your code ever holding a Meta token.
What does it cost?
Tawked charges no fee per template message today. Meta bills you directly for conversations at its published rates, from the payment method you add in WhatsApp Manager. No contract and no monthly fee.
Templates versus conversations?
A template is a Meta-approved message you send from your code to any customer at any time: order received, shipment on its way, appointment tomorrow. Replying to a customer who wrote to you happens in the Tawked Chat inbox, where your whole team sees the same conversation.
Can my team use it from their phones?
Yes. Add members by name and Saudi mobile number; they sign in with an SMS code like the dashboard, no passwords. Tawked Chat works on the web and on iOS and Android, so replies do not wait for someone to get back to the office.
Can I send verification codes over WhatsApp?
This page is about notifications and conversations. WhatsApp as a channel for verification codes is part of the Verify API, has its own page, and is enabled for your account on request.
Connect your number today.
An account in a minute, and the connection from the application page. If you need a hand, an engineer from the team replies on WhatsApp.